AceStack AI LLC

Pricing & Refund Policy

This Pricing & Refund Policy governs subscriptions, payments, billing, and refunds for AceStack AI (the “Service”) provided by AceStack AI LLC. By purchasing a subscription, you agree to this Policy.

Last updated: May 26, 2026

1. Pricing Overview

AceStack AI offers both Free and Paid (Pro) access.

1.1 Free Tier

Users may access limited features at no cost, including:

  • Core training functionality
  • Basic scoring and evaluation
  • Limited usage of certain features

1.2 Pro Tier

Paid subscriptions unlock additional features, including:

Available plans may include:

  • AI-generated feedback
  • Detailed performance analysis
  • Personalized recommendations
  • Advanced training modes
  • Monthly subscription
  • Annual subscription (if offered)

2. Billing and Payments

2.1 Billing Cycle

Subscriptions are billed in advance.

  • Billing cycles may be monthly or yearly
  • Your subscription renews automatically unless canceled

2.2 Payment Processing

Payments are processed by third-party providers (e.g. Stripe).

We do not store full payment details.

2.3 Taxes

Prices may:

You are responsible for any applicable taxes unless stated otherwise.

  • Include or exclude applicable taxes (e.g. VAT)
  • Be adjusted based on your location

3. Subscription Management

3.1 Cancellation

You may cancel your subscription at any time via account settings.

  • Cancellation stops future billing
  • Access continues until the end of the current billing period

3.2 No Partial Refunds

We do not provide refunds for:

  • Unused time
  • Partial billing periods

4. Refund Policy

4.1 General Rule

All payments are non-refundable, except where required by law.

4.2 EU / EEA Consumer Rights

If you are a consumer in the EU/EEA:

You have the right to withdraw from your purchase within 14 days.

However:

  • By purchasing and starting to use the Service immediately
  • You expressly consent to the delivery of digital content
  • You acknowledge that you lose your right of withdrawal once the Service has been fully or partially used

4.3 Exceptional Refunds

We may, at our sole discretion, provide refunds in cases such as:

  • Technical issues preventing access
  • Duplicate charges
  • Billing errors

5. Failed Payments

If a payment fails:

  • We may retry the charge
  • Access to Pro features may be suspended
  • Continued failure may result in account downgrade or suspension

6. Price Changes

We may update pricing at any time.

Continued use after price changes means acceptance.

  • Changes will not affect active billing periods
  • You will be notified before changes apply

7. Promotions and Discounts

We may offer:

Conditions may include:

Promotions may not be combined unless stated.

  • Discounts
  • Trial periods
  • Promotional pricing
  • Limited duration
  • Eligibility restrictions

8. Abuse and Fraud Prevention

We reserve the right to:

if we detect:

  • Refuse or cancel subscriptions
  • Limit access
  • Deny refunds
  • Fraudulent activity
  • Abuse of refund policies
  • Circumvention of pricing systems

9. Account Responsibility

You are responsible for:

  • Maintaining accurate billing information
  • Managing your subscription settings
  • Canceling subscriptions before renewal

10. Changes to This Policy

We may update this Policy from time to time.

Updates will be posted with a revised date.

11. Contact

For billing and payment questions:

AceStack AI LLC, 30 N Gould St Ste R Sheridan WY 82801

Email: [email protected]