Pricing & Refund Policy

Free provides HR and technical screening, Coding Algo/Platform, and SQL. It does not include Behavioral or AI Coach.

Focus includes Free stages plus Behavioral, 60 AI-reviewed answers, and 200 AI Coach messages per billing period.

Full includes Focus plus Problem Solving, Debugging and Code Review, role cases, Low-Level Design, and System Design, with 180 AI-reviewed answers and 600 AI Coach messages per billing period.

Advanced includes Full plus ML and DevOps/SRE specialist labs, with 300 AI-reviewed answers and 1,200 AI Coach messages per billing period.

A user with an active Focus, Full, or Advanced subscription may purchase Practice Boost for a one-time $29 payment. Practice Boost adds 25 AI-reviewed answers and 200 AI Coach messages that expire 90 days after purchase. It does not change the subscription plan, billing cycle, renewal date, or recurring price.

Practice Boost is not available on Free. Included billing-period allowances are used before add-on credits. Each confirmed purchase immediately starts a new daily and current-task AI Coach usage window; the applicable daily and per-task caps then apply again to subsequent usage. Security rate limits and platform spend controls do not reset. If paid access ends, unused unexpired add-on credits cannot be used until paid access resumes, and their expiration date is not paused.

Paid subscriptions are billed monthly in advance and renew every month until canceled. Practice Boost is billed once when purchased and does not renew automatically.

Payments and subscription-management sessions are processed by Stripe. Stripe Checkout displays the final amount before purchase and requires acceptance of the applicable terms.

We store provider identifiers, subscription state, invoice summaries, and consent records needed to operate the account. We do not store complete card numbers.

Prices may:

You are responsible for any applicable taxes unless stated otherwise.

You may cancel your subscription at any time from account settings through the Stripe Customer Portal.

We do not provide refunds for:

All payments are non-refundable, except where required by law.

Consumers in the EU, EEA, United Kingdom, and other jurisdictions may have statutory cancellation, withdrawal, or refund rights that cannot be waived by this Policy.

Where applicable law allows a withdrawal right to end after immediate performance of a digital service begins, we will request the express consent and acknowledgement required by that law before relying on the exception.

Nothing in this Policy limits any non-waivable consumer right. Contact [email protected] with the purchase email and invoice identifier so we can evaluate the request under the law that applies to you.

We may, at our sole discretion, provide refunds in cases such as:

Stripe may retry a failed payment and notify you according to the configured billing workflow. If payment remains unsuccessful:

We may update pricing for future purchases and renewals. Where required, we will notify you before a changed recurring price applies so you can cancel before renewal.

We may offer:

Conditions may include:

Promotions may not be combined unless stated.

We reserve the right to:

if we detect:

You are responsible for:

We may update this Policy from time to time.

Updates will be posted with a revised date.

For billing and payment questions:

AceStack AI LLC, 30 N Gould St Ste R Sheridan WY 82801